These Terms govern your use of the Maroon Rider and Maroon Driver applications.
By creating an account or using the app, you agree to these Terms.
Maroon provides a digital platform connecting riders seeking transportation with drivers offering rides.
Maroon is not a transportation company; drivers operate as independent contractors.
Must be at least 18 years old
Must provide accurate and complete information
Must comply with all applicable Qatar laws
You are responsible for:
Keeping credentials confidential
All activity under your account
Updating your information when necessary
We may suspend or terminate accounts for violations.
Drivers must:
Maintain valid driving license & vehicle registration
Keep vehicle clean, safe, and roadworthy
Follow all traffic rules and safety requirements
Not engage in unsafe, illegal, or abusive behavior
Not cancel trips repeatedly or misuse the system
Maroon may suspend drivers who fail to meet standards.
Riders must:
Provide correct pickup location
Show respectful behavior toward drivers
Pay the full fare without fraud or abuse
Avoid damaging vehicles or causing disturbances
Fares are calculated based on distance, time, surge, and other factors.
You authorize Maroon to charge your selected payment method.
Maroon may adjust fares in cases of fraud, incorrect routing, or disputes.
Riders may cancel before a driver arrives; cancellation fees may apply.
Drivers should not cancel without valid reasons; repeated cancellations may lead to penalties.
You agree NOT to:
Use the app for unlawful purposes
Harm or threaten users
Reverse engineer the app
Create fake accounts
Interfere with platform operation
Commit fraud or abusive behavior
Maroon is not responsible for:
Personal injury
Lost property
Delays, cancellations, or route errors
Driver or rider misconduct
Accidents or road conditions
The app is provided “as is” without warranties.
We may suspend or delete accounts for:
Violating Terms
Fraud or misconduct
Safety concerns
Law enforcement requests
Users may delete their accounts at any time.
These Terms are governed by the laws of the State of Qatar.
For support or legal inquiries:
Maroon Support Team
Email: support@maroontaxi.com
Phone: +97433380085