Maroon (“we”, “us”, or “our”) operates the Maroon Rider and Maroon Driver mobile applications within the State of Qatar.
This Privacy Policy explains how we collect, use, share, and protect your personal information.
By using our apps, you agree to this Privacy Policy.
We collect information you provide during sign-up or profile completion:
Full name
Mobile number
Email address
Profile photo
Vehicle details (drivers)
National ID / Driving license (drivers)
Real-time GPS location to enable ride matching, pickup, drop-off, routing, and safety features.
Background location (drivers only) to ensure accurate trip tracking even when the app is minimized.
Trip requests, pickup/drop-off points
Trip history
Payment method, transaction records
IP address
Device model, OS version
App usage logs
Crash reports
Cookies/SDK data (for analytics & performance)
We use your data to operate the Maroon platform safely and efficiently:
Match riders with nearby drivers
Enable real-time navigation and trip tracking
Process payments and receipts
Provide customer support
Improve app performance and user experience
Prevent fraud, abuse, and unauthorized activity
Comply with Qatar laws and regulatory requirements
We share information only when necessary:
During a trip, rider and driver see basic details of each other
(name, phone masked when possible, vehicle info, trip details).
Trusted third parties that help us operate the platform:
Payment processors
SMS gateways
Hosting & cloud services
Map and location providers
Analytics tools
All partners follow strict confidentiality and data-protection rules.
We may disclose data if required by:
Law enforcement
Regulation or court order
Government authorities in Qatar
We implement strong security measures:
Encrypted data transmission
Secured servers & access control
Regular security reviews
Limited employee access
Monitoring for misuse or fraud
Depending on local law, you may request:
Access to your data
Correction of inaccurate information
Deletion of your account
Restriction of processing
Contact us anytime at [Your Support Email].
Maroon is not intended for users under 18.
We do not knowingly collect information from minors.
We keep your data only as long as required:
To operate your account
Comply with Qatar regulations
Resolve disputes
Prevent fraud
We may update this policy when necessary.
Changes take effect once published in the app or website.
For any questions about privacy or data protection:
Maroon Support Team
Email: support@maroontaxi.com
Phone: +97433380085